PAYMENT METHODS

Chocolate de Oaxaca accepts the following credit cards:

MasterCard, Visa, AMEX

If you would like to order by phone, please call or e-mail us at:

949-387-4992, [email protected]

SECURITY AND PRIVACY

Chocolate de Oaxaca respects your privacy and under no circumstances do we rent or sell any customer information to a third party. Information we collect is used to enhance your use of this web site in ways such as arranging our website in a user-friendly way, customizing your browser experience of the website, communicating special offers and updates to you if you choose to receive such notices, and respond to your questions and comments.

You can be assured that our shopping cart, Miva Merchant, processes credit card information through Secure Socket Layer (SSL) encryption of sensitive customer and credit card information. Orders are sent securely to our email address with 15 digits stripped for security. Complete numbers are later retrieved securely at our credit card processing center retrieval database which can only be accessed by us.

CONTACT US

We hope you enjoy your experience on our website, but should you have any inquiries or general comments about our website and products, please contact us:

By e-mail:

[email protected] or

By telephone:

from 9:00 a.m. - 5:00 p.m. Pacific Standard time at 949-387-4992.


RETURN POLICY

We want you to be happy with our service and products. If for any reason you are unhappy with the product, please return any product, unopened, within 30 days of your purchase to:

Chocolate de Oaxaca
Returns/Exchanges
661 Hayes St
Irvine, CA 92620

SHIPPING AND DELIVERY

We ship Monday thru Friday. Our rates are based on weight, size, destination and handling of the package.

Online purchase delivery times:

Shipping Method When in-stock items will be shipped
Standard Shipping 5 to 7 business days (Monday through Friday, excluding weekends)
Express Delivery 3 business days
Next Day Air 2 business days (place order by 12am Pacific time Monday through Friday)